JustDial sends data as a form post, not JSON — does that work?

Yes. The endpoint accepts application/x-www-form-urlencoded on both GET and POST, which is exactly how JustDial delivers leads, so no adapter is needed.

What if JustDial retries and posts the same lead twice?

The mobile-number match plus a database uniqueness rule drop the duplicate before any message is sent.

Is the raw JustDial payload stored?

Yes. Every field JustDial posts is saved on the lead before processing, so you keep the full record.

Can a WhatsApp or SMS be sent automatically to a JustDial caller?

Yes. An automation can send an approved WhatsApp template or a DLT-registered SMS as the first response and create a call-back task for the assigned rep.

Do I need JustDial’s API or a developer?

No. This uses JustDial’s standard lead-delivery URL setting — you paste one URL and you are done.

Can JustDial leads have their own pipeline stage or owner?

Yes. Routing rules can place JustDial leads in a specific pipeline, stage or rep queue.

JustDial integration software

Turn JustDial enquiries into tracked, followed-up leads

Point JustDial’s lead notifications at your Lead Opal webhook and every call-back request or enquiry becomes a pipeline lead with the caller’s number, requirement and location already filled in.

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Rakesh AgarwalSri Balaji Industrial Supplies · Kanpur+91 90000 10011

IndiaMART

OwnerPriya SharmaStageQuotedValue₹42,500

FastenersBulk orderRepeat buyer

Enquiry received from IndiaMART28 Aug, 09:12
WhatsApp welcome message sent28 Aug, 11:03
Rate card email opened28 Aug, 14:20
Quotation QT-2026-0042 sent29 Aug, 10:41

Form-encoded webhookGET and POST accepted

Instantlead appears on webhook hit

0-layerduplicate check before follow-up

0pipeline for JustDial and every other source

What is captured

What arrives from a JustDial enquiry

Caller details

Caller name and mobile number exactly as JustDial delivers them.

Requirement

The category or requirement text the buyer entered, kept on the lead.

Area

Caller city or locality, ready for territory-based assignment.

Timing and reference

Enquiry time and the JustDial reference, so nothing is double-counted.

From raw enquiry to first reply

The lead is deduplicated by mobile number before anything else, then assigned by your rules. Because JustDial callers expect a quick response, an automation can send an approved WhatsApp template or a DLT-registered SMS as the first touch and raise a call-back task for the rep.

Deduplicated first
Auto-assigned
Call task created
WhatsApp or SMS first touch

Rakesh AgarwalYes please, go ahead.
Meera IyerDo you have ISI-marked gloves in stock?2
Jignesh PatelPlease share GST number for the PO.1
Lakshmi NarayananPayment done, sharing the screenshot.

Rakesh AgarwalAssigned · Priya S.

Hi, saw your listing on IndiaMART. Need 500 kg MS hex bolts, 12mm. Please share your best rate.09:12

Thanks for reaching out! For 500 kg we can offer Rs 85/kg including packing. GST 18% extra.09:20

Okay. Can you deliver to Kanpur by next week?09:34

Yes — dispatch in 2 working days, delivery in 4-5 days. Shall I send a formal quotation?09:39

Yes please, go ahead.09:41

Template · quotation_ready

Deduplicated firstAuto-assigned

Three steps to connect JustDial

Copy your webhook URL
Open the JustDial integration screen in Lead Opal and copy the lead-delivery URL it shows you.
Add it in JD Pulse
Paste the URL as the lead-delivery endpoint in your JustDial seller account (JD Pulse) lead settings.
Send a test and go live
Trigger a test enquiry, confirm it lands on the board, then switch on assignment and follow-up.

Ready to stop losing leads?

See Lead Opal running on your own IndiaMART, TradeIndia and JustDial enquiries. We usually reply within one business day.

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FAQ

Frequently asked questions

Everything Lead Opal teams ask before they get started.

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Keep exploring

Turn JustDial enquiries into tracked, followed-up leads

What arrives from a JustDial enquiry

Caller details

Requirement

Area

Timing and reference

From raw enquiry to first reply

Three steps to connect JustDial

Copy your webhook URL

Add it in JD Pulse

Send a test and go live

Ready to stop losing leads?

Frequently asked questions

Request a Demo

Prefer WhatsApp?

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