Alibaba.com buyer enquiries in one follow-up pipeline
Forward your Alibaba.com RFQ and buyer-message notifications to Lead Opal and each becomes a pipeline lead with the buyer’s country, product interest and message, ready for your export team to work.
No credit card required
- Enquiry received from IndiaMART28 Aug, 09:12
- WhatsApp welcome message sent28 Aug, 11:03
- Rate card email opened28 Aug, 14:20
- Quotation QT-2026-0042 sent29 Aug, 10:41
What comes across from Alibaba.com
Buyer and company
Buyer name and company as supplied in the RFQ or message.
Destination country
Where the buyer is based, so leads route to the right export salesperson.
Product or RFQ detail
The product, quantity and specification the buyer described.
Message and timing
The full message text and the time it was received, stored on the lead.
From enquiry to first response
Each enquiry is deduplicated on the buyer contact, then routed to the export desk by region. An automation can schedule the first WhatsApp or email reply for the buyer’s working hours and start a nurture sequence so a slow time zone never means a slow response.
- Deduplicated first
- Routed by region
- Timezone-aware first reply
- Nurture started
Drawn once in the visual builder, then it runs on every matching enquiry — no one has to remember to follow up.
Three steps to connect Alibaba.com
Copy your webhook URL
Open the Alibaba.com integration screen in Lead Opal and copy the URL it shows.
Forward notifications to it
Set that URL as the forwarding target for your RFQ and buyer-message notifications.
Test and route
Send a test enquiry, confirm it lands, and set the region-based routing rule.
Ready to stop losing leads?
See Lead Opal running on your own IndiaMART, TradeIndia and JustDial enquiries. We usually reply within one business day.
Frequently asked questions
Everything Lead Opal teams ask before they get started.
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