Lead Opal
Best CRM for Wholesalers & Distributors

One pipeline for every dealer and retailer enquiry

Distribution runs on repeat buyers, fast quotes and WhatsApp. Lead Opal keeps every dealer and retailer enquiry in one place, lets your team take orders from the shared WhatsApp inbox, and reminds you when a regular buyer is due to reorder.

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Shared WhatsApp inboxReorder reminders
0inbox for the whole counter team
Everyenquiry deduplicated by mobile
Autoreorder and idle-buyer reminders

How a distribution enquiry actually flows

A retailer messages on WhatsApp or calls, asks for rates, wants a quick quotation, places an order, then goes quiet until the next buying cycle. The distributor who stays in touch through that gap keeps the account.

  • Enquiry to the right rep
  • Rates or quotation sent
  • Order logged on the buyer
  • Reminder before the next cycle
Enquiry to the right repRates or quotation sent
How it fits together

What each part of Lead Opal does for a distributor

The pieces a distribution counter leans on every day.

WhatsApp team inbox

Every counter salesperson works the business WhatsApp number from one assignable inbox, with saved replies for rate lists.

GST quotations

Send a GST quotation or proforma in minutes and turn it into a sales order without re-keying anything.

Automation builder

Set a reminder to check in with each regular buyer on their reorder cycle, and to chase quotations with no reply.

Team and permissions

Give each salesperson their own dealers, and control who can see margins and the full price list.

How a day looks on a distribution counter

  1. Morning

    Overnight WhatsApp enquiries are assigned to counter staff, each with the buyer’s history attached.

  2. Through the day

    Rate requests are answered with saved replies, quotations go out, and orders are logged against each dealer.

  3. Close

    Automations flag dealers who have not ordered this cycle and quotations that are still open.

Ready to stop losing leads?

See Lead Opal running on your own IndiaMART, TradeIndia and JustDial enquiries. We usually reply within one business day.

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FAQ

Frequently asked questions

Everything Lead Opal teams ask before they get started.

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Fill in your details and our team will reach out within 24 hours to schedule your personalised walkthrough.

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  • Free onboarding assistance
  • No credit card required
  • Import your leads from Excel
  • 24-hour support response